Earth Hour is a moment to rethink everyday choices. For one hour, we’re making it easier to switch to reusables - better for your body, and better for the planet.
Q1: What’s included in the promotion?
A: This promotion offers 50% off our Ultimate™ range and 30% off our Stretch™ range. Discounts apply only to individual packs - school sets and bundles are excluded.
Q2: When does the promotion start and end?
A: The promotion runs from 28th March at 8:30 PM until Monday at 10:00 AM.
Q3: Do I need a discount code?
A: No code is required. The discount is automatically applied at checkout.
Q4: Can this promotion be combined with other discounts?
A: Unfortunately, no. This promotion cannot be used alongside any other discounts or offers.
Q5: Does the discount apply to school sets or bundles?
A: No, the promotion applies only to individual packs and excludes school sets and bundles.
Q6: Can I return or exchange items purchased during this promotion?
A: Items purchased in this promotion are final sale, so returns or exchanges are not available.
Q7: Will there be a delay in shipping?
A: Due to high demand, there may be a slight delay in shipping, but all orders will be fully tracked to ensure safe delivery.
Q8: What are the shipping costs?
A: Shipping is £1.99 per order, and every parcel is tracked so you can monitor its journey.
Q9: Can I buy multiple packs and still receive the discount?
A: Yes, the discount applies to every eligible individual pack in your order.
Q10: Will I see the discount in my basket?
A: Yes, the discount will automatically appear in your cart during the promotion period.
Q11: I’m having trouble seeing the discount - what should I do?
A: Please ensure the promotion is active (28th March 8:30 PM – Monday 10:00 AM) and that you’re purchasing an eligible individual pack. If the discount still doesn’t appear, contact our support team at hello@wuka.co.uk for assistance.